Terms of Service
Effective Date: September 2, 2026
1. Agreement to These Terms
Welcome to Egotie USA. By accessing this website, purchasing products, requesting services, or otherwise interacting with Egotie USA, you agree to these Terms of Service. If you do not agree with these terms, please discontinue use of this website and our services.
These Terms of Service should be read together with our Privacy Policy and Refund & Warranty Policy. By using our website or purchasing products or services from Egotie USA, you agree to all applicable policies posted on this website.
2. About Egotie USA
Egotie USA specializes in EMS equipment sales, refurbishment, inspections, preventive maintenance services, repairs, replacement parts, and consignment services.
Our products and services are intended for healthcare organizations, emergency medical service providers, fire departments, transportation companies, trained professionals, and other qualified users.
3. Product Descriptions
We strive to provide accurate descriptions, specifications, photographs, and pricing for all products and services listed on our website. However, errors, omissions, or inaccuracies may occasionally occur.
Unless specifically stated otherwise, products offered by Egotie USA may be pre-owned, refurbished, professionally serviced, or previously placed in service. Cosmetic wear, scratches, or signs of normal use may be present and do not necessarily affect functionality or performance.
Customers are encouraged to contact us with any questions before purchasing.
4. Professional Use and Customer Responsibility
Products sold by Egotie USA are intended for use by trained personnel and qualified organizations.
Customers are responsible for:
- Ensuring equipment operators are properly trained.
- Following manufacturer recommendations and safety guidelines.
- Performing routine inspections and maintenance.
- Using equipment in accordance with applicable laws and regulations.
- Determining that equipment is suitable for their intended use.
Egotie USA is not responsible for damages or injuries resulting from misuse, improper maintenance, unauthorized modifications, improper repairs, or failure to follow manufacturer instructions.
5. Pricing and Payment
All prices are listed in U.S. Dollars unless otherwise noted.
Egotie USA reserves the right to:
- Correct pricing or listing errors.
- Modify prices without prior notice.
- Refuse or cancel orders when necessary.
- Issue refunds when orders cannot be fulfilled.
Payment may be required in full before products are shipped or services are performed.
6. Shipping and Delivery
Shipping charges and delivery arrangements will be provided during checkout or before shipment.
Customers should inspect shipments immediately upon receipt. Any shipping damage, missing items, or delivery concerns should be reported to Egotie USA as soon as possible.
7. Returns, Refunds, and Warranty
All return requests, refunds, exchanges, warranty coverage, warranty limitations, and related procedures are governed exclusively by our Refund & Warranty Policy.
Before purchasing any product or service from Egotie USA, customers should review the Refund & Warranty Policy for complete information regarding eligibility, coverage, exclusions, claims procedures, and customer responsibilities.
The Refund & Warranty Policy is incorporated into these Terms of Service by reference and forms part of the agreement between Egotie USA and its customers.
8. Intellectual Property
All website content, including text, graphics, logos, pictures, product descriptions, and other materials, is the property of Egotie USA or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.
All manufacturer names, trademarks, and product identifiers remain the property of their respective owners.
References to products such as Stryker®, Power-PRO®, Power-LOAD®, Ferno®, or other manufacturer brands are used solely for identification and compatibility purposes. Egotie USA is an independent reseller and service provider and is not affiliated with, endorsed by, or sponsored by those manufacturers unless specifically stated.
9. Website Availability
We make reasonable efforts to maintain access to our website and services. However, we do not guarantee uninterrupted availability and reserve the right to modify, suspend, update, or discontinue any part of the website without notice.
10. Limitation of Liability
To the fullest extent permitted by law, Egotie USA shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from the purchase, ownership, use, maintenance, or servicing of any product or service.
In any case, Egotie USA’s maximum liability shall not exceed the amount paid by the customer for the product or service that is the subject of the claim.
11. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Texas, United States, without regard to conflict of law principles.
Any dispute arising from these Terms of Service shall be handled in the appropriate courts located within the State of Texas.
12. Changes to These Terms
Egotie USA may update or revise these Terms of Service at any time. Changes become effective when posted on this website. Continued use of the website or services after updates have been posted constitutes acceptance of the revised Terms.
13. Contact Information
Egotie USA
10220 Georgibelle Drive Houston, TX 77043
Phone: (832) 598-4204
Email: emmanuel.a@egotieusa.com