Privacy Policy
Effective Date: September 2, 2026
Egotie USA Privacy Policy
At Egotie USA, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we safeguard it, and the choices available to you regarding your information.
By using our website, contacting us, purchasing products, requesting inspections, preventive maintenance services, repairs, consignment services, or otherwise interacting with Egotie USA, you agree to the practices described in this Privacy Policy.
Who We Are
Egotie USA specializes in EMS equipment sales, refurbishment, inspections, preventive maintenance, repairs, and consignment services.
Egotie USA 10220 Georgibelle Drive Houston, TX 77043 United States
Phone: (832) 598-4204
Email: emmanuel.a@egotieusa.com
Information We Collect
Depending on how you interact with us, we may collect the following information:
Information You Provide
- Name
- Company name
- Phone number
- Email address
- Billing address
- Shipping address
- Payment information
- Service requests
- Equipment details submitted for repair or inspection
- Any information you provide through email, forms, phone calls, or messages
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Website activity
- Pages visited
- Referral sources
- Cookies and similar technologies
How We Use Your Information
We use your information to:
- Process orders and payments
- Schedule repairs, inspections, and maintenance services
- Ship products and equipment
- Communicate about orders and service requests
- Respond to questions and provide customer support
- Improve our website and customer experience
- Prevent fraud and unauthorized activities
- Comply with legal and regulatory requirements
- Send updates, promotions, and special offers when permitted by law
Payment Processing
Payments may be processed through secure third-party payment providers. Egotie USA does not store complete payment card information on its systems. Payment processors maintain their own privacy and security policies.
Cookies and Analytics
Our website may use cookies and analytics tools to understand visitor behavior and improve website performance.
Cookies may help us:
- Remember user preferences
- Analyze website traffic
- Improve site functionality
- Enhance user experience
Most web browsers allow you to disable or manage cookies through browser settings.
How We Share Information
We do not sell your personal information.
We may share information with trusted third parties only when necessary to operate our business, including:
- Payment processors
- Shipping providers
- Website hosting providers
- Marketing and analytics services
- Legal or regulatory authorities when required by law
These third parties are expected to protect your information and use it only for authorized business purposes.
Marketing Communications
If you subscribe to our updates or provide your contact information, we may occasionally send information regarding:
- New products
- Equipment availability
- Service offerings
- Special promotions
- Company announcements
You may opt out of marketing communications at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.
Data Security
We take reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only as long as reasonably necessary to:
- Complete transactions
- Provide requested services
- Meet legal obligations
- Resolve disputes
- Maintain business records
When information is no longer required, it is securely deleted or anonymized where appropriate.
Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Object to certain processing activities
- Withdraw marketing consent
- Request a copy of personal information we maintain about you
To exercise any privacy rights, please contact us using the information provided below.
Children's Privacy
Our products and services are intended for businesses, organizations, and adults. We do not knowingly collect personal information from children under the age of 18.
If you believe a child has provided personal information through our website, please contact us and we will take appropriate steps to remove the information.
Third-Party Websites
Our website may contain links to third-party websites. Egotie USA is not responsible for the privacy practices, content, or security of those external websites. We encourage you to review their privacy policies before providing personal information.
Policy Updates
We may revise this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.
Any updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Egotie USA 10220 Georgibelle Drive Houston, TX 77043
Call (832) 598-4204 or email us at emmanuel.a@egotieusa.com