Operational changes crews and fleet managers should document and evaluate 

Small changes in stretcher operation can be easy to overlook during a busy shift. Documenting those changes and arranging appropriate evaluation can help an organization address wear or service needs before the condition becomes more disruptive. 

Buyer Trust Principle
Focus on the actual equipment, inspection, preventive maintenance, repairs, functional testing, documentation, and support. Labels alone do not establish condition or future performance. 

 

Changes in Lift Performance 

Hesitation, slower movement, inconsistent raising or lowering, unexpected stopping, unusual sound, or changed control response should be reported and evaluated. 

Reduced Battery Performance 

Shorter operating time, inconsistent power, charging concerns, or repeated battery-related interruptions may indicate that the battery or related electrical components need review. 

Visible Fluid Residue or Hydraulic Changes 

Fluid residue, altered movement, new sounds, or reduced consistency during lift operation should not be ignored. 

Steering or Rolling Becomes Difficult 

Increased resistance, vibration, poor tracking, looseness, or visible wheel and caster wear can make transport more difficult and may require service. 

Brakes Behave Differently 

Incomplete engagement, inconsistent holding, difficult release, or changed pedal response should be documented and assessed. 

Siderails or Locks Feel Loose 

Changes in siderail movement, locking, release, or attachment points may indicate wear or adjustment needs. 

New Frame Movement or Noise 

Unusual movement, looseness, impact evidence, damaged hardware, or new sounds from structural areas should receive appropriate attention. 

Respond With Documentation, Not Guesswork 

Record the unit, date, operating conditions, symptom, frequency, and any action taken. Remove or restrict equipment from use when required by policy or qualified judgment, and obtain appropriate service guidance. 

Questions Buyers Should Ask 

  • What is the model and serial number? 
  • What inspection and preventive maintenance were completed? 
  • What repairs or component replacements were performed? 
  • Which functions were tested after service? 
  • What accessories, records, warranty terms, and shipping arrangements are included? 

Frequently Asked Questions 

Can crews diagnose the cause from a symptom? 

A symptom can be documented, but diagnosis should be completed by qualified personnel using applicable technical information. 

Should intermittent problems be reported? 

Yes. Record when and how they occur. 

Does normal cosmetic wear require service? 

Not by itself. Focus on function and applicable condition requirements. 

Can PM help? 

Routine PM can identify developing wear and changes in operation. 

Final Thoughts 

A confident equipment purchase begins with clear information. Buyers should evaluate the actual unit, the work completed before sale, its compatibility, included components, documentation, and continued maintenance needs. Egotie USA’s goal is to provide properly prepared used, pre-owned, and refurbished equipment with transparent information that supports an informed decision. 

About the Author 

Written by Emmanuel A. 

Owner, Egotie USA, a Division of Egotie Inc. 

Egotie USA specializes in used, pre-owned, and refurbished Stryker stretchers, Power-PRO XT stretchers, Power-LOAD systems, equipment inspections, preventive maintenance, repairs, and EMS equipment support throughout the United States. 

10220 Georgibelle Dr., Houston, TX 77043 | 832-598-4204 | emmanuel.a@egotieusa.com